Team and Service Moves

1. Where and when are teams moving to NDBH? 

Eight inpatient wards will move to the New Douglas Bennett House.

2. Where will wards moving to NDBH be located? 

Good news for New Douglas Bennett House we have achieved practical completion, which means building handover. The fencing has been taken down around the building, but it remains a construction site.

We achieved practical completion of New Douglas Bennett House in February. This significant milestone meant the main construction of the building has been completed and our construction partner, IHP, had handed over the keys.

Since then, we have been busy preparing our next phase of the programme, predominately the design of post-completion construction works. Work is also underway regarding furniture installations, training and inductions plans, and decant programmes to get the building ready for team to move in after this next construction phase is completed.

Teams continue to move to their new base, including Maudsley Outpatients, Middle House, 111, 113 and 115 Denmark Hill. Preparations of our new location in Blue Star House in Brixton are on track for occupation in July. We are finalising the details for other teams to move across our estate.

NDBH
Ground Floor	Lishman Neuropsychiatry Unit
First Floor	Eden Ward (PICU)
	LEO Ward
Second Floor	Luther King Ward
	Rosa Parks Ward
Third Floor	Florence Ward
	Nelson Ward
Fourth Floor	Gerald Russell Eating Disorders Unit
Tony Hillis Unit	To Be Confirmed
Bethlem Royal Hospital, Denis Hill 1
Ground Floor	Ward in the Community

 

3. What teams/services are moving into the new Centre?

All the National and Specialist Outpatient services currently in the Michael Rutter Centre, the Maudsley Adolescent Unit (formerly the Snowsfields Unit) based in Mapother House and the Maudsley and Bethlem School plus those presently based in other buildings are moving there.

4. When are teams moving across to the Pears Maudsley Centre?

We are waiting for the building to be completed to confirm the exact dates. Once the building has been handed over to the Trust from the construction company, we will share this with you.

The plan for the services is staggered to ensure your care and appointments aren’t affected. All going well we hope to start seeing you in the new building this year.

5. Where will wards / services moving to the Centre be located?

Pears Maudsley Centre - Floor Layout
Lower Ground Floor	Peltz Community Hall, The Wolfson Image Suite
Ground Floor	Reception, The Rayne Atrium and Welcome Space, Crisis Team, Response Hub, Clinic Rooms, ITP Weston Suite
First Floor	Clinic and Research Rooms
Second Floor	King's Maudsley Partnership Collaborations Hubs
Third Floor	King's Maudsley Partnership Collaborations Hubs
Fourth Floor	Maudsley Adolscent Unit (MAU)
Fifth Floor	CAMHS Offices,  Maudsley Adolescent Unit - Day Space, Enhanced Treatment Service (ETS)
Sixth Floor	Service Maintenance (Plant Room)
Seventh Floor	The Maudsley and Bethlem Hosptial School
Eight Floor	The Lorna Lewis Outdoor Learning Zone

6. What does this mean for my appointments/sessions?

The service will confirm when your next appointment in the new building will be and how to get there. This will include information on where to park.

7. My next appointment will be in the new building, what will happen on the day?

When you arrive, the reception staff will greet you and find out more about your appointment. The reception staff will contact the staff member to come down and walk with you to the room where your appointment will have been booked.

8. What happens after my appointment?

When your appointment is finished, the staff member will take you back to the reception area and see you out of the building.

9. What if I need to use the toilet?

You can tell the member of staff and they can show you where the restrooms are. As this will be a new building with many floors and areas, we recommend our staff member to escort you to avoid you being lost. The building has security doors, this require staff to be with you at all times when you are in the building.

To mitigate the impact of people relocating and make moving as smooth as possible, we want to be as open and responsive as possible by listening to you and our staff, acting on your feedback and ensuring every individual and team has the support they need.

3. What will happen to the current pharmacy on the Maudsley campus?

There will be a new pharmacy built within New Douglas Bennett House. Once operational, this will support services across the Maudsley Campus. The existing pharmacy (currently on the ground floor) will close and become home to Clinical Trials and Medicines Information. 

4. How is space being allocated?

In January we started the phased opening of the Outpatients Department.

Before the pandemic, at its peak only 30 per cent of Outpatient rooms were used, meaning there is enough space to create fair access to the spaces for everyone.

There will be space to hold team meetings, supervisions and private meetings, depending on need. The ambition is for non-clinical staff to become more agile in the way and where they work.

5. Will there be green spaces on the Maudsley Campus?

Across from the site is Ruskin Park, one of London’s famous parks. The park was recently declared a ‘Health Park’ in recognition of its health benefits, along with numerous on-site initiatives including a new outdoor gym, partnerships with mental health groups and an active volunteering programme.

The new De Crespigny Park redevelopment, when completed, will include safe and welcoming communal spaces to be enjoyed by all. The architects have designed external spaces that promote positive mental health and wellbeing through the features and planting.

6. What about the services that are not moving to NDBH?

As well as the wards and teams moving into these new buildings, this programme also necessitates, a series of other moves around our estate. In all around 1,000 members of staff will be moving to a new team base.

All other Lambeth Directorate Teams are being found new homes that meet the clinical needs of their service provision, close to the people they serve, either in Lambeth, on the Maudsley Campus, or nearby. We’ve agreed to lease two dedicated floors at Blue Star House in Brixton. It is a short (25 min) walk from the Maudsley Campus and is well-connected by the public transport network.

Many teams have already moved to their new base. Preparation of our new location in Blue Star House is on track to be completed in January 2024 and occupation to follow. We are finalising the details of the last teams to move and continue to refurbish areas of our estate to accommodate teams, for example the redecoration of 111-115 Denmark Hill, and provide them with a good working environment. The ‘Ward in the Community’ service will move to the Bethlem Royal Hospital.

7. What about parking and parking permits?

The Trust have reviewed parking requirements for our patients and staff and are in the process of finalising a new Car Park Management Plan.

8. Are there reliable transport options to get to the Maudsley Campus?

New Douglas Bennett House on the Maudsley Campus is in Denmark Hill, a central, diverse and accessible south London location, eight miles north of the Bethlem Royal Hospital, in TfL Zone 2, providing great transport options.

The Maudsley Campus is located between the popular hubs of Brixton, Herne Hill, Dulwich, Peckham and Camberwell.

Denmark Hill Station

The Maudsley Campus is less than a five-minute walk from Denmark Hill train station, which is on Thameslink and Southeastern national rail lines, and London Overground.

Network Rail has recently completed a £7.5m extension to the Station which includes a new entrance, more comfortable waiting facilities, sheltered platforms, better lighting and a brand new 85-space cycle hub.

There’s a new second entrance to Denmark Hill Station, on Windsor Walk which reduces the commute for staff and service users

Trains from Denmark Hill connect to London Victoria, Blackfriars, Gravesend or Ashford International/Gillingham/ Sevenoaks

Buses

Buses to Brixton, Stockwell, West Norwood, Clapham Junction, Liverpool Street Station, Elephant and Castle, South Kensington and Croydon 

Cycle facilities

Cycle parking and showering facilities in New Douglas Bennett House and across the Maudsley Campus

Brand new 85-space cycle hub at Denmark Hill Station

Local amenities

There are many local cafés, restaurants, shops and the ORTUS Learning and Event Centre

John Ruskin Park, one of the most famous parks in the area, is across the road from the Maudsley Campus  

Who can I contact for further information?

We recognise that moving to a new work location and changes to our work environment creates uncertainty.

If you have a question that hasn't been answered in this FAQs or you would like to raise any concerns you might have about moving, no matter how small you can;

• Speak to the professional who you see when you attend your appointment
• Contact the reception staff at the Michael Rutter Centre
• Visit the Trust’s website Frequently Asked Questions (FAQs) for the Team moves