Unsung heroes

Unsung heroes: For teams or individuals, to recognise their incredible work tirelessly supporting others behind the scenes.

SLa MAwards Selects _0011

Winner: Luca Massarelli, Administrator, Improving Access to Psychological Therapies (IAPT) Service Lambeth

Luca’s colleagues say that he sees his role as much more than a job – he is committed to helping service users and his work is highly appreciated.

Judges said: ‘Luca realises that that the role of an administrator is just as important to the care of the service user as their contact with therapy. He is the first port of call with the team and has received many compliments.’

Luca said: ‘My team has lots of passion and there is such a good atmosphere. They are fun to work with and full of energy and willingness to do as much as they can. They inspire you to be the best. It’s very rewarding to make a positive impact on patients.’

Shortlisted:

Frederick Nyamekyeh, Clinical Support Worker
Freddie was nominated by the entire team based at Tamworth, for his role as "the most helpful, dedicated and proactive caretaker Tamworth Road has ever had". His impressive work with service users has led to him being offered the role of clinical support worker.

Kieron McNulty, Senior Advisor, Patient Advice and Liaison Service (PALS)
Kieron was recognised for his strong commitment to his role. He goes out of his way to find the information and look for resources. The nominators mentioned his calming disposition and adaptable way of working, as well as the many compliments he's received.

Vita Shrinarine, Community Psychiatric Nurse Team Leader, Perinatal Outpatient Service
Vita's role is to co-ordinate the care of women in the perinatal period, commencing at 22 weeks of gestation and ending seven days after the birth of a child. She visits women in their homes, assessing their needs and delivering care. The judges commented on how she was a role model with vast experience in nursing.

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