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Patient and Carer Race Equality Framework

(PCREF) News
Patient and Carer Race Equality Framework

(PCREF) News
Patient and Carer Race Equality Framework

(PCREF) News
Patient and Carer Race Equality Framework

(PCREF) News

Hello and welcome to December's PCREF news update!

This newsletter gives an update on our Patient and Carer Race Equality Framework (PCREF) programme and upcoming opportunities to get involved and input into its future direction.

The PCREF programme is a partnership between the Trust, Lambeth Black Thrive and Croydon BME Forum. Our Partnership brings together Trust staff and Black service users, their carers and communities to jointly develop a new PCREF to make improvements across our services and ultimately eliminate racial disparity. For more information about the programme click here.

We are now in phase two of the programme, which sees our three constituent groups (Community, Service Users and Carers and SLaM Staff) focus together on the 12 key areas (organisational competencies) where we need to make changes to eliminate racial disparity.

There are lots of ways that you can get involved with the continued delivery of the PCREF programme – see below for more details!


Upcoming events and ways to get involved:

PCREF Partnership: Preparing for January 2022 events

We are now preparing for the January 2022 borough events, one year on from our first set of public events. The first public events took place online in January 2021 and over the last year, staff, service users, carers and communities have and worked together to develop change ideas for how South London and Maudsley can move towards equity.

A carefully created agenda has been developed where staff, community and service users and carers will present findings and the proposed ideas for change, giving you the chance to feedback!

The events are open to everyone from all backgrounds and communities, to give their thoughts on this first iteration of PCREF for Black communities.

The events will be taking place on Zoom, and you can register via Eventbrite. Details on how to join, including the meeting link, will then be emailed to you once you have registered.

January

7

PCREF Partnership Teams - Lambeth

Time: 6-8pm    Location: Zoom    Register: www.lambethpcref.eventbrite.co.uk

Open to: The public

January

10

PCREF Partnership Teams - Lewisham

Time: 6-8pm   Location: Zoom   Register: www.lewishampcref.eventbrite.co.uk

Open to: The public

January

12

PCREF Partnership Teams - Croydon

Time: 6-8pm   Location: Zoom   Register: www.croydonpcref.eventbrite.co.uk

Open to: The public

January

13

PCREF Partnership Teams - Southwark

Time: 6-8pm   Location: Zoom   Register: www.southwarkprcref.eventbrite.co.uk

Open to: The public

January

17

PCREF Partnership Teams - Trust-wide

Time: 6-8pm   Location: Zoom   Register on Eventbrite

Open to: The public

 

For more information on registration and attendance at this event, please email PCREFapproach@slam.nhs.uk. 

PCREF Staff Network

We have now launched the PCREF Staff Network! This is a dedicated space for staff to get involved to help shape the PCREF approach within the Trust. All staff are welcome to come and find out more about the work, offer suggestions or ideas about how we approach becoming an anti-racist organisation or just simply to listen.

For more information on how to join the staff network and link to future meetings, please email PCREFapproach@slam.nhs.uk
 

PCREF Lunch and Learn sessions

November saw the launch of new monthly PCREF Lunch and Learn sessions. These sessions are open to service users and community organisations and will focus on topics that explore improvements in the access, experience and outcomes of our services for black service users. 

We have now had two of the sessions and there are many booked in for the new year. Dates for the lunch and learn sessions are:

 

January

26

Lunch and Learn with David Jahans, Community Nurse and Jide Ashimi, Vocational Worker - Lambeth Early Onset

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

February

16

Lunch and Learn with Dr Lade Smith – Black Mental Health Overview

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

March

16

Lunch and Learn with Claire Henderson and Dr Lade Smith

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

March

23

Lunch and Learn with Dr Leila Jameel, Alex Bolster and Monica Charalambides

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

April

6

Lunch and Learn with Graham Thornicroft

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

 

If you would like to join a lunch and learn session please email PCREFapproach@slam.nhs.uk or visit the PCREF page on Maud (staff only).   

Further key programme updates:


Anti-Racism Task and Finish Group

The work of the new Task and Finish Group which is examining how to tackle to key two key issues that were raised during the engagement events in January/February earlier this year.

The two tasks that the Task and Finish group are undertaking are:

  1. Developing a shared definition of anti-racism and what leading anti-racism in mental health looks like
  2. Building the trust and confidence of the Black communities in the services and organisation of South London and Maudsley

This work is still on-going and a survey is currently being developed to fully understand your views around anti-racism and building the trust and confidence of Black communities. An update will be provided to the Trust-wide PCREF public event on 17th January 2022.

Feeding back our work as a pilot site to NHS England

On 7th December, we joined three other national PCREF pilot sites and NHS England to feedback and share updates, progress and learning to date about all the work we are doing. The meeting was attended by all three constituent groups (Community, Service Users and Carers and SLaM Staff) which allowed for all perspectives to heard equally.

If you would like to find out more about this meeting, please email PCREFapproach@slam.nhs.uk.

Reimagining mental health services for
Black service users and their carers
Patient and Carer Race Equality Framework (PCREF)
at South London and Maudsley

Hello and welcome to our first PCREF News update!

Whether you are joining us for the first time and want to find out more about the programme or you have already been part of the journey so far, we hope this new monthly newsletter will help keep you up to date with the progress we are making together on the Patient and Carer Race Equality Framework and the latest opportunities to get involved and have your say.

We are now launching phase two of the programme focusing on the 12 key areas (organisational competencies) where we need to make changes. NHS England has identified 10 national organisational competencies and a further two have been identified through events held locally and the feedback we received during phase one. These organisational competencies are the skills and practices the Trust needs to focus on, to improve the way we offer and deliver services so that equity is achieved. For more information about the programme and phase one click HERE. The aim of the PCREF Approach is that it becomes an iterative process, the regular way we do things in the Trust on our journey to anti-racism and equity. This first iteration is focusing on people who use our services and their carers from Black African, Black Caribbean, Black Mixed and Black Other census categories. This is because our data shows that they are more likely to suffer poorer Access, Experience and Outcomes from the Trust’s services. We use the term Black to cover these 4 census categories throughout our PCREF material.

Our PCREF Programme is a partnership between the Trust and PCREF host organisations Lambeth Black Thrive and Croydon BME Forum. Our Partnership brings together Trust staff and Black service users, their carers and communities to jointly develop the PCREF – please join us!


Have Your Say – PCREF questionnaire

 We really want to base our PCREF work on the experiences of Black people when using our mental health services, their carers and networks, local Black community members and Black staff, and to get their views and suggestions on how these services can be improved.

Please give us your feedback by completing the NHS England survey HERE

It should take about 15 mins to complete. Your feedback will inform the changes we make to our services and help shape the framework that will be adopted locally and in every mental health trust in the country. We will be analysing the first cut of data to inform our local work from 1 August and want as many questionnaires completed as possible by then. The analysis of what you said will inform our local work on the organisational competencies running from August through to October. Once the questionnaire closes nationally, in October, there will be further analysis and the full results will be reported after that.

For more information on PCREF click HERE. If you have any questions about PCREF contact us at PCREFapproach@slam.nhs.uk


Workshops and events

We are excited to be collaborating with the Recovery College with whom we will be developing a series of PCREF workshops in partnership with service users, carers and communities around a range of themes.. The Recovery College have a series of free online workshops that are launch soon and are open to all to attend. To register please contact hello@slamrecoverycollege.co.uk

Unit 1: Racism as trauma – an introduction - Monday 19 July, 1–3pm

Unit 2: Inherited distress – transgenerational trauma - Friday 23 July, 9–11am Unit 3: Encoded exclusion – institutional re-enactments - Monday 26 July, 1 – 3pm

Unit 4: Daily disregard – interpersonal racism - Friday 30 July, 9–11am

Unit 5: Unshareable experiences – internalised racism - Monday 2 August, 1 – 3pm

Unit 6: Towards healing – deserving care - Friday 6 August, 9–11am


Get Involved - Activists and Allies Programme

We know there are lots of people who are passionate about PCREF and are keen to get involved and be part of the movement to redesign mental health care for Black people. That is why we are developing the PCREF Activists and Allies programme for anyone who wants to learn more, share their experiences and ideas, contribute to the work on organisational competencies, and help us spread the word so more people can get involved.

Staff

If you are a member of staff at South London and Maudsley and want to become an activist or ally or need further information visit our PCREF page on Maud HERE

Black Service Users and Carers

We have established a core group of Service Users and Carers who have already been involved in the PCREF programme and they will be looking for more Black service users and carers who are interested in joining this new PCREF action group.

It will advise on the best way to develop and promote the Activists and Allies programme, design the type of activities and opportunities you’d like to see and to help make the programme accessible so Black service users and carers and their networks can easily share their feedback, experiences and ideas. They will also be getting involved in detailed work as key partners in Phase 2 of the PCREF work.


*If you are Black service user or carer and interested in joining the action groups get in touch with the PCREF team at PCREFapproach@slam.nhs.uk for more information.

 
Community

A subgroup of the Communications and Engagement Workstream has been established called the Community Action Group. It comprises the Independent Advisory Group [IAG] Chairs and the PCREF Host Organisations - Lambeth Black Thrive and Croydon BME Forum - and is driving forward the Activists and Allies programme in the community. The Host Organisations are leading on maximising the number of questionnaires completed by people from local black communities as it is their views we particularly want, to inform the changes we need to make. Croydon BME Forum and Lambeth Black Thrive will also begin hosting a range of focus groups for PCREF at the beginning of July.

*If you a member of the community in Croydon, Lambeth, Lewisham or Southwark and would like to become a PCREF activist or ally or need further information click HERE

 

Want to know more?

More information about the PCREF programme go to:

Patient and Carer Race Equality Framework (PCREF)

PCREF - Croydon BME Forum

 If this newsletter has been forwarded to you and you would like to join the PCREF mailing list, email us at PCREFapproach@slam.nhs.uk

Reimagining mental health services for
Black service users and their carers
Patient and Carer Race Equality Framework (PCREF)
at South London and Maudsley

Hello and welcome to September's PCREF News update!

Our Patient and Carer Race Equality Framework (PCREF) Programme is a partnership between the Trust and PCREF host organisations Lambeth Black Thrive and Croydon BME Forum. Our Partnership brings together Trust staff and Black service users, their carers and communities to jointly develop the PCREF, and our monthly newsletter also brings you updates from the three groups and opportunities to get involved and have your say!

Whether you are joining us for the first time and want to find out more about the programme or you have already been part of the journey so far, we hope this monthly newsletter will help keep you up to date with the progress we are making together on the and the latest opportunities to get involved and have your say.

We have recently launched phase two of the programme focusing on the 12 key areas (organisational competencies) where we need to make changes. For more information about the programme and how to get involved click HERE.

Don’t forget to take a look at the table of upcoming events below to get involved!                          


Have Your Say – PCREF questionnaire

We want to ensure that your voice is heard on a wider scale and we are particularly encouraging service users, carers, community members and staff from Black African, Black Caribbean and Black mixed and Black Other census groups* to share your views and suggestions on how mental health services can be improved.

Please give us your feedback by completing the NHS England questionnaire which will help develop PCREF at a national level. It should take about 15 minutes to complete and importantly your feedback will inform the changes we make to our services and help shape the framework that will be adopted by all mental health trusts across the country. 

If you have any questions or suggestions to improve the questionnaire, please email: PCREFapproach@slam.nhs.uk

*The questionnaire is open to all ethnic groups, although South London and Maudsley’s PCREF programme is initially focussed on the Black community.


Updates from our three constituencies

Black Community Group

There’s lots going on across our borough for community members to get involved with:

  • Weekly workshops will start at the Wellness Centre (1st Floor Whitgift Centre CR0 1LP) on 29th The focus of these workshops is to raise awareness of PCREF, recruit Allies and to get community input by way of filling in the questionnaire.
  • The Black Mental Health series will run online 14th Oct, 11th Nov and 2nd Dec. The series will explore and discuss issues black people face in Access, experience and within mental health services.
  • There will be a PCREF presentation at My Ends community meeting on 1st Oct, to share information and recruit allies:
  • On 8th October for World Mental Health Day the below events will be taking place at the Wellness Centre
  • 15th October – There will be a BME Mental Health Social with a PCREF Presentation, workshop and recruitment drive. 

Information on where the above events will be taken place and how to register can be found below in the table of upcoming events.

Staff

Below are your SLaM senior leads by borough:

  • Southwark - Dr Lorriane Gordon
  • Croydon - Dr Kevin Vento
  • Lambeth - Mahir Demir
  • Lewisham - Leonie Down
  • PMOA - Nicola Gower

We will be holding monthly activists and allies meetings but linking in with colleagues to develop an Allies Forum that can support people involved in this work, as well as developing a PCREF schwartz round.

We are developing a series of workshops that will be focused on developing our understanding of Black mental health and the factors which contribute to the stark differences we see across the Trust, in how Black people access and experience mental health services and their outcomes. As part of these workshops, we will also have space for reflection around what within the system perpetuates this cycle.

We are looking forward to meeting with a research expert in workplace activism and excited to learn from this and use it to progress the SLaM PCREF activist agenda.  The PCREF senior leads will be contacting all those who have expressed an interest in being an activist to start work!

We are still really keen to complete as many NHS England questionnaires as possible so please do ask your colleagues and service users to fill it in!

Black Service Users and Carers Group

 

Inequality based on race has been one of the most damaging aspects of life for people of colour for generations, and in medical treatment can be insidious and hidden.  Inequality in mental health treatment costs lives, livelihoods, wellbeing, peace of mind for families and has a host of other effects. 

The NHS Patient and Carer Race Equality Framework (PCREF) is a project meant to look these issues in the face and address them. Such issues have been raised many times throughout the country, especially when critical incidents have occurred that make headlines for a brief while then fade away. However, I joined the South London and Maudsley (SLaM) PCREF pilot in the hope that it will be more than a nine-day wonder and that the public and community consultations will come up with suggestions for lasting ways of dealing with racism in mental health services.

A Service User and Carer Group has been formed within SLaM PCREF with the aim of encouraging Community Groups, Service Users and Carers to participate and to give their ideas of how services can be improved.  It is not only to talk about the experiences of their clientele, of themselves as users of SLaM services or supporters of service users.  The Service User and Carer Group is made up of people who are currently or have been users of SLaM mental health services or involved with SLaM because of someone they are caring for.  It is tempting to say we’ve talked enough about racism in mental health services: in access, treatment, too much medication, brutality, misconceptions, too little therapy.  However, PCREF is an opportunity to tell government outside of a crisis event what we think is needed.  Community Groups, service users and carers are on the front line in this respect, and we were never asked the question by government in this way.  It is an opportunity to make our needs clear before the next headline-making incident happens and influence future services for those who struggle with their mental health from day to day.

This piece was written by Brenda Onatade, Carer Representative, PCREF Delivery Group.

*If you are Black service user or carer and interested in joining the action groups get in touch with the PCREF team at PCREFapproach@slam.nhs.uk for more information.

Want to know more?

Becoming a PCREF Activist or Ally gives the opportunity to share your views, experiences and ideas on what needs to change to eliminate the unacceptable racial disparity in mental health services for Black service users and their carers. 

For more information about PCREF and how to become a PCREF Activist and Ally please visit:

Staff and Service Users and Carers: Patient and Carer Race Equality Framework (PCREF)

Community Members: PCREF - Croydon BME Forum

If this newsletter has been forwarded to you and you would like to join the PCREF mailing list, email us at PCREFapproach@slam.nhs.uk



September

 

29

PCREF Workshop Series – Hosted by Croydon BME Forum

Raise awareness of PCREF, inform and recruit Allies and to complete the NHSE questionnaire.

Time: 10am – 1pm

Location: Wellness Centre, 1st Floor, Whitgift Centre, Croydon, CR0 1LP

October

 

1

PCREF at My Ends Community – Hosted by Croydon BME Forum

Raise awareness of PCREF and to inform and recruit Allies.

Time: 11.30am – 1pm

Location: Croydon Voluntary Action, 82 London Rd, Croydon CR0 2TB

October

 

8

World Mental Health Day & PCREF – Hosted by Croydon BME Forum

To recognise World Mental Health day, raise awareness and discuss Black mental health.

 Time: 11:00 – 12:00     PCREF Questionnaire workshop

           16:00 – 17:00     Black Mental Health Talk

Location: Wellness Centre, 1st Floor, Whitgift Centre, Croydon, CR0 1LP

October

 

12

Activists and Allies Network Meeting – Hosted by Croydon BME Forum

An opportunity for staff Activists and Allies to meet to discuss PCREF. All SLaM staff interested in becoming an Activists or Ally are welcome to join.

 Time: 16:00 – 17:00        Location: Microsoft Teams

If you are new to PCREF and would like to join, please email PCREFapproach@slam.nhs.uk.

October

 

14

Black Mental Health Series – Hosted by Croydon BME Forum

A safe space to explore and discuss issues Black people face in access and their experiences within mental health services.

Date: Thursday 14th October 2021  Time: 18:30 – 20:00 Location: Zoom

Tickets: https://www.eventbrite.co.uk/e/black-mental-health-series-tickets-169306242529

November

18

Trust-wide PCREF Event

Open to:

•Community and IAG members

•SU/Carers

•Staff Groups [4] to share thinking and analysis

•Start building PCREF Partnership Teams

Details TBC

December

7

PCREF Pilot Sites Engagement event with NHSE


January

 5

Local borough PCREF event

PCREF Partnership Teams

Preparation of  joint presentations on findings and  proposed change ideas for public events.

Details TBC

January 

7

Local borough PCREF event

PCREF Partnership Teams

Preparation of  joint presentations on findings and  proposed change ideas for public events.

Details TBC

January

 10

Local borough PCREF event

PCREF Partnership Teams

Preparation of  joint presentations on findings and  proposed change ideas for public events.

Details TBC

January

 12

Local borough PCREF event

PCREF Partnership Teams

Preparation of  joint presentations on findings and  proposed change ideas for public events.

Details TBC

January

17

Trust-wide PCREF Event

PCREF Partnership Teams

Preparation of  joint presentations on findings and  proposed change ideas for public events.

Details TBC

Reimagining mental health services for
Black service users and their carers
Patient and Carer Race Equality Framework (PCREF)
at South London and Maudsley

Hello and welcome to October's PCREF News update!

Our Patient and Carer Race Equality Framework (PCREF) Programme is a partnership between the Trust and PCREF host organisations Lambeth Black Thrive and Croydon BME Forum. Our Partnership brings together Trust staff and Black service users, their carers and communities to jointly develop the PCREF, and our monthly newsletter also brings you updates from the three groups and opportunities to get involved and have your say!

If you are joining us for the first time and want to find out more about the programme or you have already been part of the journey so far, this monthly newsletter will help keep you up to date with the progress we are making together and the latest opportunities to get involved and have your say.

Phase two of the programme focuses on the 12 key areas (organisational competencies) where we need to make changes. Lots of work is underway which will result in the creation of PCREF Partnership Teams where patients, carers, community members and staff will work together to design and deliver the improvements we need to see to eliminate racial disparity. For more information about the programme and how to get involved click HERE.

Look at the list of upcoming events below to get involved!                          


Have Your Say – PCREF questionnaire

We want to ensure that your voice is heard on a wider scale, and we are particularly encouraging service users, carers, community members and staff from Black African, Black Caribbean and Black mixed and Black Other census groups* to share your views and suggestions on how mental health services can be improved.

Please give us your feedback by completing the simplified NHS England questionnaire which will help develop PCREF at a national level. From our point of view, it will also importantly provide information to inform our local work. It should take about 5 minutes to complete and importantly your feedback will inform the changes we make to our services and help shape the framework that will be adopted by all mental health trusts across the country. You may have heard that the original NHSE that the Questionnaire wasn’t that easy to complete and so the next version has been issued. Please click here and give it a go!

If you have any questions or suggestions to improve the questionnaire, please email: PCREFapproach@slam.nhs.uk

*The questionnaire is open to all ethnic groups, although South London and Maudsley’s PCREF programme is initially focussed on the Black community.


Updates from our constituencies

 COMMUNITY

Getting feedback from the community and getting more people involved

The My Ends Community meeting took place on 1st October and was attended by members of the community from all backgrounds. It allowed for rich conversation around the disparities within the services and potential changes that the community feel would be of benefit. The talk gained a great response, with many indicating the need for a forum such as this. There are still a few more events taking place this month, so check them out.

Community preparation for the 18th November PCREF Partnership Event

The Community Action Group – comprising the Host Organisations and the IAG Chairs – has had an initial meeting to develop ideas on what the Organisational Competencies would look like if they were fully implemented in the Trust.  They are planning another event middle of November so that all the IAG members who are joining the PCREF Partnership Event on the 18th have had the opportunity to check things out and understand the work thus far and can thus be very influential at the Event.

 

STAFF

Getting more staff involved

We are keen to encourage all staff interested in PCREF to get in touch and find out more about how to become activists and allies.

We are excited to be developing a PCREF Schwartz round which will be held on the 17th November – 2-3pm. We will be thinking about a key area for PCREF, ‘What does being part of an anti-racist organisation mean to me?” and we hope you can join and contribute to the discussion

 Staff preparation for the 18th November PCREF Partnership Event

Staff in the Trust as busily preparing for the big Partnership event on 18th November. Each Borough has formed a small group of staff called the Staff Problem Solving Group with representation from services that are provided for people from all ages and across the spectrum of clinical specialities. They have each had a meeting to look at what the problem is that is resulting in racial disparity in our services. Each Borough is working on a couple of National Organisational Competencies and are undertaking their work through the lens of those NOCs. The Groups are looking forward to sharing their thinking at the event.  

 

SERVICE USERS AND THEIR CARERS

Increasing Patients and Carers Involvement

The Service Users and Carers Group (SUC) have been busy promoting PCREF within their various networks, groups and communities to ensure the voices of patients and their carers are heard. This has included promoting the NHS England questionnaire and hosting inpatient and outpatient workshops to collect feedback which has provided a safe space for lots of rich, honest and candid conversations which will support the improvement of access, experiences and outcomes in mental health services for Black communities.

The group have acknowledged the challenges that the Black community are facing, and the historical implications associated but are confident that together they now have the opportunity to articulate the real problems from their perspectives to achieve change.

In the upcoming months, the Service User and Carer Group will be working with the Community Group to improve communication around PCREF and ensure all information and materials are accessible and simplified and identify ways to get more Black people onboard.

 
SUC preparation for the 18th November PCREF Partnership Event

The PCREF Service Users and Carers Group has been discussing how to develop their ideas on what the Organisational Competencies would look like if they were fully implemented in the Trust.  They are planning an event on 16th November so that all the Service Users and Carers who are joining the PCREF Partnership Event on the 18th have had the opportunity to check things out and understand the work thus far and can thus be very influential at the Event.


Organisational Competencies Update

So, to summarise, between September to early November each of the three constituencies (Community, Service Users and Carers and SLaM Staff) have been working independently to prepare for the 18th November PCREF Partnership Event. Staff have been analysing what is causing the problem which is preventing full implementation of the National Organisational Competencies (NOC). These are the key areas identified by NHS England which may contribute towards racial disparity in mental health care.

On the 18th November, all three constituencies will come together for the first time at a face-to-face PCREF Partnership event to share their thinking and analysis and to begin building PCREF Partnership Teams within the four Boroughs – Croydon, Lambeth, Lewisham and Southwark.

If you are interested in joining the PCREF Partnership Teams within one of the constituencies, please contact PCREFapproach@slam.nhs.uk or https://cbmeforum.org/pcref/ and we will direct you to your key contact.
 

We look forward to sharing updates from this event in next month’s newsletter.


Upcoming Events Calendar
 

November

 

11


Black Mental Health Series

To explore and discuss issues black people face in Access, experience and outcomes for Back people within the mental health services.

 

Time: 6:30-8pm    Location: Zoom  Hosted by Croydon BME Forum

Registration: https://www.eventbrite.co.uk/e/black-mental-health-series-tickets-169306242529?keep_tld=1

Open to: The public

November

 

18


PCREF Partnership Event

Bringing together the three constituencies with our partners – Croydon BME Forum and Lambeth Black Thrive to share understanding and analysis of the National Organisational Competencies.

 

Open to: By invitation only

 

December

 

02


Black Mental Health Series

To explore and discuss issues black people face in Access, experience and outcomes for Back people within the mental health services.

Time: 6:30-8pm    Location: Zoom  Hosted by Croydon BME Forum

Registration: https://www.eventbrite.co.uk/e/black-mental-health-series-tickets-169306242529?keep_tld=1

Open to: The public

December

 

7


PCREF Pilot Sites Engagement Event with NHS England

An opportunity for the four PCREF pilot sites to come together with NHS England to share updates and progress to date.

Open to: By invitation only

January

 

7


PCREF Partnership Teams - Lambeth

Preparation of joint presentations on findings and proposed change ideas.

Time: 6-8pm    Location: Lambeth Borough (venue TBC)

Open to: The public

January

 

10


PCREF Partnership Teams - Lewisham

Preparation of joint presentations on findings and proposed change ideas.

Time: 6-8pm   Location: Lewisham Borough (venue TBC)

Open to: The public

January

 

12


PCREF Partnership Teams - Croydon

Preparation of joint presentations on findings and proposed change ideas.

Time: 6-8pm   Location: Croydon Borough (venue TBC)

Open to: The public 

January

 

13


PCREF Partnership Teams - Southwark

Preparation of joint presentations on findings and proposed change ideas.

Time: 6-8pm   Location: Southwark Borough (venue TBC)

Open to: The public

January

 

17


PCREF Partnership Teams – Trust-wide

Preparation of joint presentations on findings and proposed change ideas.

Time: TBC   Location: TBC

Open to: The public

 

Hello and welcome to November's PCREF news update!

This newsletter gives an update on our Patient and Carer Race Equality Framework (PCREF) programme and upcoming opportunities to get involved and input into its future direction.

 

Key updates

The PCREF programme is a partnership between the Trust, Lambeth Black Thrive and Croydon BME Forum. Our Partnership brings together Trust staff and Black service users, their carers and communities to jointly develop a new PCREF to make improvements across our services and ultimately eliminate racial disparity. For more information about the programme click here.

 

We are now in phase two of the programme, which sees our three constituent groups (Community, Service Users and Carers and SLaM Staff) focus together on the 12 key areas (organisational competencies) where we need to make changes to eliminate racial disparity.

November saw the start of the new PCREF Partnership Teams at our launch event in Lambeth Town Hall, where service users and carers, community members and staff began to work together to design and deliver the improvements we need to see to eliminate racial disparity. This work will be the foundation of our events in January which will finalise and agree the key pieces of work to take forward in phase three of the programme as we begin our improvement work in practice.

Other key milestones in this period have been the launch of the PCREF Staff Network, the development of PCREF Lunch and Learn events – an opportunity for staff, service users and carers and community members to come together to focus on key issues such as activism in the workplace and getting involved with various projects across the Trust, and the PCREF Schwartz round which focussed on the Trust’s Strategic ambition of ‘Leading anti-racism in mental health’ – staff were invited to share their views on what being part of an anti-racist organisation meant to them.

We have also had the first meeting of the Task and Finish Group which is examining two key questions PCREF was asked to develop during our engagement events in January/February this year

  • Task one: Developing a shared definition of anti-racism and what leading anti-racism in mental health looks like [encompasses all who experience racism]
  • Task two: Building the trust and confidence of the black communities in the services and organisation of South London and Maudsley [for this first iteration of PCREF the focus is on black communities]

The Task and Finish Group comprises equal numbers of people from our 3 constituencies as well as from the Board and Executive Leadership Team. They will be working together and are inviting views and perspectives on our two tasks until final recommendations are made to the PCREF Partnership Group and the Board in Spring next year. An update will be provided to the Trustwide PCREF Public event on 17th January 2022. Many Groups within and beyond the Trust have been written inviting them to submit their views – and a survey will be coming out shortly to gather more views.

More detail about key achievements up to November can be found below. 


Launch of PCREF Partnership Teams - 18th November event

The event was opened by Annette, leader of the Service User and Carer group, and she was joined by Cllr Jacqui Dyer who spoke about the importance of working in partnership to improve the care of our Black service users and their carers. We also had a great presentation from Tatiana Salisbury, Senior Lecturer in Global Mental Health at KCL about how effective partnership working can be in building key relationships, which can be accessed here.

The key purpose of the event was to bring together the work of our three constituency groups (Community, Service Users and Carers and SLaM Staff) who have been working independently on different elements of PCREF to create new PCREF Partnership Teams for each borough, that would agree to prepare to come together at our launch PCREF Partnership Event.

Each constituency had spent time prior to the event analysing what is causing the problem which is preventing full implementation of the National Organisational Competencies (NOC). These are the key areas identified by NHS England which may contribute towards racial disparity in mental health care.

Based on this work, the new PCREF Partnership Teams were able to share their thinking and analysis and begin identifying change ideas linked to the 12 key areas (organisational competencies) of focus. These change ideas will be further developed before being implemented collaboratively by staff, service users and carers and community, during phase three as we move into the practical improvement work.

If you are interested in joining one of the PCREF Partnership Teams, please contact PCREFapproach@slam.nhs.uk or visit www.cbmeforum.org/pcref/ and we will direct you to your key contact.

 

Moving forward as PCREF Partnership Teams: Preparing for January 2022 events

We are now preparing for the January 2022 borough events, one year on from our first set of public events. The first public events took place online in January 2021, where service users and carers, staff and community organisations gathered to begin this vital work. Over the last year, staff, service users, carers and communities have taken feedback and the competencies given to us by NHS England and worked together to develop change ideas for how Maudsley can move towards equity.

So, join us in January where we will present findings and the proposed ideas for change, and we want to hear your feedback! 

January

7


PCREF Partnership Teams - Lambeth

Time: 6-8pm    Location: Lambeth Town Hall, Brixton   Open to: The public
Register here: www.lambethpcref.eventbrite.co.uk

January

10


PCREF Partnership Teams - Lewisham

Time: 6-8pm   Location: Goldsmith University, New Cross   Open to: The public
Register here: www.lewishampcref.eventbrite.co.uk

January

12


PCREF Partnership Teams - Croydon

Time: 6-8pm   Location: Business Xchange Hub, Croydon  Open to: The public
Register here: www.croydonpcref.eventbrite.co.uk

January

13


PCREF Partnership Teams - Southwark

Time: 6-8pm   Location: St George's Cathedral, Southwark  Open to: The public
Register here: www.southwarkpcref.eventbrite.co.uk

January

17


PCREF Partnership Teams - Trust-wide

Time: 6-8pm   Location: TBC

Invite only

 

Registration will be via Eventbrite from 1st December 2021. For more information on registration and attendance at this event, please email PCREFapproach@slam.nhs.uk

Feeding back our work as a pilot site to NHS England

On 7th December, SLaM will be joining the other three national PCREF pilot sites and NHS England to feedback and share updates, progress and learning to date. This will be attended by all three constituent groups (Community, Service Users and Carers and SLaM Staff) to ensure all perspectives can be heard equally.

If you have any key points that you would like us to share as part of this meeting you can email your feedback or learning to PCREFapproach@slam.nhs.uk.
 

PCREF Questionnaire – thank you for your feedback

Last month we asked everyone to complete the PCREF questionnaire. This was to ensure voices were heard on a wider scale. We had over 100 submissions and are grateful to the many people who took time out to fill this in and we hope to share more about how the results will be used shortly.

If you have any further questions or suggestions for improvement, please email: PCREFapproach@slam.nhs.uk  

Updates from our constituencies

COMMUNITY

Getting feedback from the community and getting more people involved

Another successful instalment of the Black Mental Health series took place on 11th November, with the final taking place on 2nd December from 6.30 - 8pm, details can be found below.

Community organisations also came together with SLaM staff and service users and carers from all four boroughs on 18th November at the PCREF Partnership Teams Launch. Rich discussions were had about how we can work better together to ensure Black communities are well looked after. We look forward to being part of the borough events in January.

 

Community event – coming up soon

 

Black Mental Health Series: Hosted by Croydon BME Forum, this event will explore and discuss issues Black people face in access, experience and outcomes within mental health services. Open to all who may be interested!

Thursday 2nd December 2021 @ 6:30pm – 8:00pm

Register via: https://www.eventbrite.co.uk/e/black-mental-health-series-tickets-169306242529?keep_tld=1

 

STAFF

Launch of PCREF Staff Network

We have now launched the PCREF Staff Network! This is a dedicated space for staff to get involved to help shape the PCREF approach within the Trust. All staff are welcome to come and find out more about the work, offer suggestions or ideas about how we approach becoming an anti-racist organisation or just simply to listen.

For more information on how to join the staff network and link to future meetings, please email PCREFapproach@slam.nhs.uk

 

Launch of PCREF Lunch and Learn sessions

This month also saw the first in a series of monthly Lunch and Learn sessions for staff to come together and reflect on furthering the PCREF approach in the workplace. These sessions are open to service users and community organisations and will focus on topics that explore improvements in the access, experience and outcomes of our services for black service users.

If you would like to join a lunch and learn session please email PCREFapproach@slam.nhs.uk or visit the PCREF page on Maud (staff only).

Dates for the lunch and learn sessions are:

December

8

Lunch and Learn with John Higgins

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

January

26

Lunch and Learn with David Jahans and Jide Ashimi

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

February

16

Lunch and Learn with Dr Lade Smith – Black Mental Health Overview

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

March

16

Lunch and Learn with Claire Henderson and Dr Lade Smith

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

March

23

Lunch and Learn with Dr Leila Jameel, Alex Bolster and Monica Charalambides

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

April

6

Lunch and Learn with Graham Thornicroft

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community