Carer information

Families, friends and carers play a vital role in supporting people with mental health problems and / or an addiction to drugs or alcohol. We know this role can sometimes be difficult, demanding and lonely.

As well as providing care and treatment for the people who use our services, we are also here to support you.

If you have a problem, if something is worrying you, or if you are confused about how to get help, then please talk to us. 

You can also read our Families and Carers Handbook and the NHS Practical Guide to Caring, or visit our patient information page.

Our Carers Charter describes what you can expect from our services. Check out our Family and Carers Strategy 2015-2019 for more information. The full Carers Charter starts on page 28. Our new strategy will be launched in June 2020.

Our Carers and confidentiality poster for staff provides simple information on how we balance respect for carers and the need to involve them in care, with respect for service users privacy and confidentiality. For more detailed information, see our guidance on confidentiality.

We run an annual Family and Carers Listening event, which gives families and carers the opportunity to meet and share their experiences with staff, gather information and hear about the work being developed across the Trust.  

To find out more about how we support families and carers, watch the following short film.

[Please watch using Chrome, Firefox or Safari. It might not work if you use Explorer.]

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