Improving mental health support across our communities
We are making improvements to our services to strengthen the mental health support available to people across our communities.
Changes to our acute and urgent care pathway - inpatient care, community, acute and crisis services, and crisis alternatives - are intended to provide higher quality and timely support for people so that they get the help they need – the right help, in the right place, at the right time.
By standardising how we work, ensure a consistent offer is available no matter which borough someone lives in, improve physical health care in inpatient settings where there is a co-occurring need, embed trauma informed practice, and improve admissions and safe, timely discharge.
These improvements are not being made in isolation and complement the Trust’s Community Development programme which aims to ensure community services better meet the needs of adults who use our services.
Together these improvements will ensure consistency of care and improved outcomes across all of our services. Whether someone is noticing early signs that something isn’t right, experiencing a crisis, needing a hospital stay, or preparing to return home, we are improving how services connect so that care feels clearer, more compassionate, and easier to access.
We are creating a mental health pathway that is easier to understand, easier to access, and better connected. This means:
- More support in the community
- Clearer crisis options
- Better quality inpatient care
- Faster, more supported discharges
Above all, we want people to feel heard, supported and hopeful at every stage of their mental health journey.