Information for patients and carers

Information for patients and carers

Crisis support

How to get help in a mental health crisis.

Having a mental health crisis means different things to different people. Whether you want to harm yourself or are experiencing worrying symptoms, it could help to talk to someone.

You could talk to someone you trust, like a family member or a friend and they can be with you and help you decide what to do. They can also contact services on your behalf.

If it's an emergency or you need urgent help

  • If you or someone else is in danger, call 999 or go to A&E now
  • If you need urgent help for your mental health, but it's not an emergency:
    • Call 0800 731 2864 (Option 1) to speak to our local 24 hour mental health crisis line.  Tell us if you need an interpreter. We can connect you to local mental health services, including our crisis support teams and peer support services.
    • Call Solidarity in a Crisis, out of hours peer support service for Lambeth, Lewisham and Southwark, 0300 123 1922
      Monday to Friday 6pm to 12 midnight. Saturday and Sunday 12 noon to 12 midnight.
    • Get help from NHS 111 online or call 111
    • Check out ways to help yourself cope during a crisis from the mental health charity Mind

If you are in touch with our services

Check your care plan, if you have one, and:

During office hours contact your care coordinator or the duty number for the team that is supporting you. If you don't have their details, visit our services

Office hours contacts for Children and Young People Services:

  • Croydon CAMHS: 020 3228 0000

  • Lambeth CAMHS: 020 3228 7370

  • Lewisham CAMHS: 020 7138 1250

  • Southwark CAMHS: 020 3228 7777

  • National and Specialist CAMHS: 020 3228 3381

Out of hours call 0800 731 2864 (Option 1) to speak to our local 24 hour mental health crisis line. 

If you need less urgent help

Don’t suffer in silence. Get help. You could:

Crisis contacts for health and social care professionals

Emergency services and out of hours: contact our Acute Referral Centre on 020 3228 6272

During office hours contact your local assessment and liaison team:

Our assessment and liaison team has been replaced with Lambeth Single Point of Access
Call: 0800 090 2456

Call: 020 3228 9200

Call: 020 32280365

Southwark North (Maudsley Hospital)
Call: 020 3228 9454

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