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Patient advice and liaison service

Our Patient advice and liaison service (PALS) provides advice and information about our services and can help resolve any problems you might have with our services, whether you are a patient, carer or member of the public.

They can also pass on compliments and suggestions.

You can call PALS on freephone 0800 731 2864 (Option 2), or email us via We are open Monday to Friday, 9am to 5pm.

Find out how to make a complaint

The feedback we receive from people who use our services, and their carers, family and friends is really important to us. We use your feedback to learn about what we are doing well and what we can do to improve.

Give us feedback

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