Shape the future of your local mental health services
We are refreshing our Trust Strategy, and we want to hear from you.
Our current strategy, Aiming High; Changing Lives, is due to come to an end next year, and this is your chance to shape the upcoming strategy. Our strategy guides our work as an NHS Trust and will set our priorities for the next five years. We want to hear from the whole Trust community: service users, carers and families, governors, members of staff, communities, partners, and the wider public across south London to help us get this right.
There are lots of ways to get involved and share your thoughts – see the get involved section of this page for event dates and the online survey.
Refreshing the Trust Strategy
What we’ve done so far...
We looked at lots of information to help us understand our current position and how things have changed since we launched our current strategy in 2021. Then we started working with a group of service users, carers, staff and community partners to develop our ideas for what the future strategy should focus on.
We also decided to include the option to change our Trust vision and mission during this process and have created some ideas for what they could be.
What’s next?
Now we want to share our ideas so far and hear what you think and what’s important to you.
Find out more by reading our FAQs
We have some initial ideas for what the Strategy could focus on
From our work with a group of service users, carers, staff and community leaders, four areas have emerged so far:
- Improving care outcomes– we think this should be our number one focus as it’s right at the heart of our purpose. It means doing everything we can to make the biggest positive impact through the care and support we provide.
- Improving experience– for everyone. We want to get the basics right for our service users and their carers and families, and give our staff the support they need.
- Innovation and learning– delivering high quality, evidence-based services and developing new evidence to keep improving the care we provide.
- Equity and inclusion– as there is no quality without equity.
We have also developed some ideas for our vision and mission.
Through our engagement, we will be asking what you think about these four areas, and some options for changing our vision and mission. At the end of our engagement work, we will let you know what has changed as a result of your feedback.
Get involved – we want to hear from you
There are lots of ways you can let us know what you think about our ideas for the new Strategy, vision and mission. Some of them include:
Events
Come to an event where you can hear all about the Strategy Refresh and share your thoughts.
- Join the Launch Event, Wednesday 26 November, 5.00-7.45pm (in person or online)
- Join our online service user and carer event , Tuesday 16 December, 4.00-5.30pm
- Watch this space for future events including face to face events in Croydon, Lambeth, Lewisham and Southwark.
Tell us what you think online. Complete our online survey and give us your feedback on the Strategy Refresh.
The survey will be open until 31 March 2026 and is open to service users and carers, Trust staff, partners, and the wider community and p ublic. It should take no more than 10-15 minutes to complete.
Our current strategy
Our strategy has been built on the feedback of hundreds of staff, service users, carers and partners with the support of many community organisations.
There is no doubt that COVID-19 has created an altered landscape for mental health. We have built on the strong foundations of our previous strategy, Changing Lives, to go further and faster in those areas which are fundamental to the delivery of outstanding care and treatment for everyone who uses our services.
This strategy resets our focus on five key ambitions where together with our staff, service users, carers, communities and partners, we believe we can have the greatest impact on improving people’s lives.
Our Five Strategic Ambitions
Our ambitions under this strategy reflect the complex and dynamic environment that we work in. They build on our Changing Lives strategy to go further in the areas that are vital to delivering outstanding care. By 2026 we will do the following:
- Deliver outstanding mental health care
- Be a partner in prevention
- Be a catalyst for change
- Build a culture of trust together
- Become effective and sustainable
Read more about our strategy
- Aiming High; Changing Lives - Full strategy (PDF)
- Aiming High; Changing Lives - Summary (PDF)
- Aiming High; Changing Lives - Easyread version (PDF)
