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Aiming High; Changing Lives

Our strategy has been built on the feedback of hundreds of staff, service users, carers and partners with the support of many community organisations.

There is no doubt that COVID-19 has created an altered landscape for mental health. We have built on the strong foundations of our previous strategy, Changing Lives, to go further and faster in those areas which are fundamental to the delivery of outstanding care and treatment for everyone who uses our services.

This strategy resets our focus on five key ambitions where together with our staff, service users, carers, communities and partners, we believe we can have the greatest impact on improving people’s lives.

Our Five Strategic Ambitions

Our ambitions under this strategy reflect the complex and dynamic environment that we work in. They build on our Changing Lives strategy to go further in the areas that are vital to delivering outstanding care. By 2026 we will do the following:

  • Deliver outstanding mental health care
  • Be a partner in prevention
  • Be a catalyst for change 
  • Build a culture of trust together 
  • Become effective and sustainable

Read more about our strategy


If you’d like to receive information about our next 'Strategy in Action' event on 14 May 2024, please email