Frequently Asked Questions: Team and Service Moves

Last Updated: 25/03/2024

Some of our accommodations, including inpatient, community and office buildings, are outdated and we have an excess of space in non-patient facing areas. Maintaining outdated buildings, and more office space than we need, is expensive.  

This year, as part of ambitious plans to modernise our buildings and services, our Trust is closing Lambeth Hospital and a trio of buildings on De Crespigny Park - Mapother House, the Michael Rutter Centre, and Professorial Building - to be developed into much-needed housing and a nursery.

Closures are part of a £186 million investment we are making to provide modern, safe, and therapeutic environments for people who use our services, and for staff to work in. Our modernisation programme will create good quality clinical space with enough office space to support the delivery of care. 

New Douglas Bennett House and the Pears Maudsley Centre for Children and Young People have been co-designed by patients, service users, carers, clinicians and specialist architects, working together to create a modern and much-improved place for staff to work and people to recover.  

Closing these buildings for redevelopment enables the Trust to release their value to reinvest in our hospital and community facilities while creating and meeting our communities’ need for affordable new homes.

Public Team Moves FAQ - Intro Image

Section 1: Services moving to New Douglas Bennett House (NDBH)

1. Where and when are teams moving to NDBH? 

Eight inpatient wards will move to the New Douglas Bennett House.

2. Where will wards moving to NDBH be located? 

Good news for New Douglas Bennett House we have achieved practical completion, which means building handover. The fencing has been taken down around the building, but it remains a construction site.

As originally planned, the next phase includes post-completion works, furniture installations, training, induction, and decant programmes, which will take several months with wards being operational from early Autumn.

Teams continue to move to their new base, including Maudsley Outpatients, Middle House, 111, 113 and 115 Denmark Hill. Preparations of our new location in Blue Star House in Brixton are on track for occupation in May. We are finalising the details for other teams to move across our estate.


Ground Floor

Lishman Neuropsychiatry Unit
First Floor Eden Ward (PICU)
  LEO Ward
Second Floor Luther King Ward
  Rosa Parks Ward
Third Floor Florence Ward
  Nelson Ward
Fourth Floor Gerald Russell Eating Disorders Unit
Tony Hillis Unit To Be Confirmed
Bethlem Royal Hospital, Denis Hill 1  
Ground Floor Ward in the Community


Section 2: Services moving to the Pears Maudsley Centre (PMC)

3. What teams/services are moving into the new Centre?

All the National and Specialist Outpatient services currently in the Michael Rutter Centre, the Maudsley Adolescent Unit (formerly the Snowsfields Unit) based in Mapother House and the Maudsley and Bethlem School plus those presently based in other buildings are moving there.

4. When are teams moving across to the Pears Maudsley Centre?

We are waiting for the building to be completed to confirm the exact dates. Once the building has been handed over to the Trust from the construction company, we will share this with you.

The plan for the services is staggered to ensure your care and appointments aren’t affected. All going well we hope to start seeing you in the new building this year.

5. Where will wards / services moving to the Centre be located?

Pears Maudsley Centre - Floor Layout

Lower Ground Floor

Peltz Community Hall, The Wolfson Image Suite
Ground Floor Reception, The Rayne Atrium and Welcome Space, Crisis Team, Response Hub, Clinic Rooms, ITP Weston Suite
First Floor Clinic and Research Rooms
Second Floor

King's Maudsley Partnership Collaborations Hubs

Third Floor King's Maudsley Partnership Collaborations Hubs
Fourth Floor Maudsley Adolscent Unit (MAU)
Fifth Floor CAMHS Offices,  Maudsley Adolescent Unit - Day Space, Enhanced Treatment Service (ETS)
Sixth Floor Service Maintenance (Plant Room)
Seventh Floor The Maudsley and Bethlem Hosptial School 
Eight Floor The Lorna Lewis Outdoor Learning Zone

6. What does this mean for my appointments/sessions?

The service will confirm when your next appointment in the new building will be and how to get there. This will include information on where to park.

7. My next appointment will be in the new building, what will happen on the day?

When you arrive, the reception staff will greet you and find out more about your appointment. The reception staff will contact the staff member to come down and walk with you to the room where your appointment will have been booked.

8. What happens after my appointment?

When your appointment is finished, the staff member will take you back to the reception area and see you out of the building.

9. What if I need to use the toilet?

You can tell the member of staff and they can show you where the restrooms are. As this will be a new building with many floors and areas, we recommend our staff member to escort you to avoid you being lost. The building has security doors, this require staff to be with you at all times when you are in the building.

Section 3: Facilities on the Maudsley Campus

To mitigate the impact of people relocating and make moving as smooth as possible, we want to be as open and responsive as possible by listening to you and our staff, acting on your feedback and ensuring every individual and team has the support they need.

3. What will happen to the current pharmacy on the Maudsley campus?

There will be a new pharmacy built within New Douglas Bennett House. Once operational, this will support services across the Maudsley Campus. The existing pharmacy (currently on the ground floor) will close and become home to Clinical Trials and Medicines Information. 

4. How is space being allocated?

In January we started the phased opening of the Outpatients Department.

Before the pandemic, at its peak only 30 per cent of Outpatient rooms were used, meaning there is enough space to create fair access to the spaces for everyone.

There will be space to hold team meetings, supervisions and private meetings, depending on need. The ambition is for non-clinical staff to become more agile in the way and where they work.

5. Will there be green spaces on the Maudsley Campus?

Across from the site is Ruskin Park, one of London’s famous parks. The park was recently declared a ‘Health Park’ in recognition of its health benefits, along with numerous on-site initiatives including a new outdoor gym, partnerships with mental health groups and an active volunteering programme.

The new De Crespigny Park redevelopment, when completed, will include safe and welcoming communal spaces to be enjoyed by all. The architects have designed external spaces that promote positive mental health and wellbeing through the features and planting.

Section 4: Non-Ward Moves

6. What about the services that are not moving to NDBH?

As well as the wards and teams moving into these new buildings, this programme also necessitates, a series of other moves around our estate. In all around 1,000 members of staff will be moving to a new team base.

All other Lambeth Directorate Teams are being found new homes that meet the clinical needs of their service provision, close to the people they serve, either in Lambeth, on the Maudsley Campus, or nearby. We’ve agreed to lease two dedicated floors at Blue Star House in Brixton. It is a short (25 min) walk from the Maudsley Campus and is well-connected by the public transport network.

Many teams have already moved to their new base. Preparation of our new location in Blue Star House is on track to be completed in January 2024 and occupation to follow. We are finalising the details of the last teams to move and continue to refurbish areas of our estate to accommodate teams, for example the redecoration of 111-115 Denmark Hill, and provide them with a good working environment. The ‘Ward in the Community’ service will move to the Bethlem Royal Hospital.

Section 5: Transport

7. What about parking and parking permits?

The Trust have reviewed parking requirements for our patients and staff and are in the process of finalising a new Car Park Management Plan.

8. Are there reliable transport options to get to the Maudsley Campus?

New Douglas Bennett House on the Maudsley Campus is in Denmark Hill, a central, diverse and accessible south London location, eight miles north of the Bethlem Royal Hospital, in TfL Zone 2, providing great transport options.

The Maudsley Campus is located between the popular hubs of Brixton, Herne Hill, Dulwich, Peckham and Camberwell.

Denmark Hill Station

The Maudsley Campus is less than a five-minute walk from Denmark Hill train station, which is on Thameslink and Southeastern national rail lines, and London Overground.

Network Rail has recently completed a £7.5m extension to the Station which includes a new entrance, more comfortable waiting facilities, sheltered platforms, better lighting and a brand new 85-space cycle hub.

There’s a new second entrance to Denmark Hill Station, on Windsor Walk which reduces the commute for staff and service users

Trains from Denmark Hill connect to London Victoria, Blackfriars, Gravesend or Ashford International/Gillingham/ Sevenoaks


Buses to Brixton, Stockwell, West Norwood, Clapham Junction, Liverpool Street Station, Elephant and Castle, South Kensington and Croydon 

Cycle facilities

Cycle parking and showering facilities in New Douglas Bennett House and across the Maudsley Campus

Brand new 85-space cycle hub at Denmark Hill Station

Local amenities

There are many local cafés, restaurants, shops and the ORTUS Learning and Event Centre

John Ruskin Park, one of the most famous parks in the area, is across the road from the Maudsley Campus  

Section 6: Contact Us

Who can I contact for further information?

We recognise that moving to a new work location and changes to our work environment creates uncertainty.

If you have a question that hasn't been answered in this FAQs or you would like to raise any concerns you might have about moving, no matter how small you can;

  • Speak to the professional who you see when you attend your appointment
  • Contact the reception staff at the Michael Rutter Centre
  • Visit the Trust’s website Frequently Asked Questions (FAQs) for the Team moves
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