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Community Opportunities, Reablement and Engagement Service (CORE Croydon)

How our service can help you

This service is for clients who live in Croydon Borough aged 18 to 65 who use SLaM community services. It is a voluntary option and clients must be able and willing to take part in activities. All clients will be screened for suitability to engage in activities.


CORE staff are Working from Home and offer virtual meetings and calls. We look forward to supporting eligible Croydon clients. CORE co-work with CMHT and IAPT staff by offering their clients help and support on their journey towards Resilience and Recovery. We accept referral from clients who meet our criteria through the Community Mental Health Team or Relevant Advisor within Croydon.

CORE has two pathways:

  1. The Reablement pathway is offered, as an alternative to care co-ordination. Staff will work with clients for a period of 6-12 weeks, with a view to helping them to develop resilience and/or reducing their dependence on mental health services. This Pathway does not include prescription of medication, so clients will need a GP to manage medical interventions. Reablement pathway will look at Activities of Daily Living (ADL) and at times refer to appropriate services.
  2. The Vocational Pathway provide a service for clients who are able and willing to take part in activities this is not a mandatory option. As part of Vocational Pathway CORE staff will offer person centred support after referral and assessment, as either a one off piece of advice or continuing sessions up to one year. This Pathway is delivered on a co-working basis with CMHT staff. Vocational work is for clients who would like to explore social or community activities, such as training, education, volunteering and / or employment, as part of their recovery. To seek referral clients must talk with their CMHT.


On referral to either pathway, clients will be checked for eligibility, screened and then invited to an appointment for an assessment. The Assessment will focus on understanding the needs, interests of clients and then to co-produce goals/plans. This stage will then be followed up by ongoing support encouraging engagement, achieving positive outcomes and/or to build independence and support networks in the Community.


Depending on your Pathway CORE staff offer variety of support options which could include:

  • Help to find social activities and groups
  • Exercise and relaxation opportunities and physical well being
  • Gain experience and confidence to apply for and undertake volunteering
  • Return to or prepare for education and training
  • Support to find employment
  • Help to retain current employment
  • Careers advice and signposting
  • Basic I.T. support
  • Arrange Befriending
  • Advice and guidance on the benefit system and Welfare reforms
  • Advocacy support for Vocational Needs
  • Referral to more appropriate services

**Removal of Barriers to Engagement is only as part of the Pathways.

  • Treatment type: CORE Service - Croydon Opportunities, Reablement, Engagement Service
  • Contact the service

    Site Location: Jeanette Wallace House Email: (Vocational Referrals and General Enquiries) OR (Reablement Referrals) Phone Number: 07814 250 441 or 07813 263 773
  • Disabled Access: Not Applicable Currently as all staff working virtually from home.
  • Address: C/O Tina Arul,
    The CORE service ,
    Jeanette Wallace House,
    1 Edridge Rd,
    CR0 1FE
  • Other essential information

  • Conditions: Community Opportunities, Reablement and Engagement Service (CORE Croydon)
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