Frequently Asked Questions: Teams and Service Moves

Last updated: 09/07/2024

CYP Team moves intro image

Some of our accommodations, including inpatient, community and office buildings, are outdated and we have an excess of space in non-patient facing areas. Maintaining outdated buildings, and more office space than we need, is expensive.  

This year, as part of ambitious plans to modernise our buildings and services, our Trust is closing Lambeth Hospital and a trio of buildings on De Crespigny Park - Mapother House, the Michael Rutter Centre, and Professorial Building - to be developed into much-needed housing and a nursery.

Closures are part of a £186 million investment we are making to provide modern, safe, and therapeutic environments for people who use our services, and for staff to work in. Our modernisation programme will create good quality clinical space with enough office space to support the delivery of care. 

New Douglas Bennett House and the Pears Maudsley Centre for Children and Young People have been co-designed by patients, service users, carers, clinicians and specialist architects, working together to create a modern and much-improved place for staff to work and people to recover.  

Closing these buildings for redevelopment enables the Trust to release their value to reinvest in our hospital and community facilities while creating and meeting our communities’ need for affordable new homes.

Section 1: Services moving to the Pears Maudsley Centre

1. When are teams and services moving into the Pears Maudsley Centre? 

We want to keep you, and young people who use our Trust services, their carers and families, updated about when the Pears Maudsley Centre for Children and Young People teams will be ready for teams to move into.   

In preparation for the handover of the centre a significant issue with the building’s sprinkler system has been identified which has delayed completion of the building. 

Work had been progressing well with one major component, the ventilation system, passing our checks in June. However, last week IHP informed us that the sprinkler system does not comply with current regulations and requires significant revisions. Making these changes will take several months.

We are deeply disappointed by this latest set-back. We have made substantial progress this year and were looking forward to handover of the building in the next couple of weeks. We were also at an advanced stage of planning our programme of post completion works.

Detailed work is already underway to understand the full impact of what is required to put this right and why this was not brought to light sooner.

We will update you in the next few weeks with a new date for handover of the building and when we expect it to be ready for teams to move into.This delay is deeply frustrating, but our focus is on ensuring that it delivers the transformational change we set out to achieve.  

2. Where will wards / services moving to the Centre be located?

Pears Maudsley Centre - Floor Layout
Floor Service / Team
Lower Ground Floor Peltz Community Hall, The Wolfson Image Suite
Ground Floor Reception, The Rayne Atrium and Welcome Space, Crisis Team, Response Hub, Clinic Rooms, ITP Weston Suite
First Floor Clinic and Research rooms
Second Floor King's Maudsley Partnership Collaborations Hubs
Third Floor King's Maudsley Partnership Collaboration Hubs
Fourth Floor Maudsley Adolescent Unit
Fifth Floor CAMHS Offices, Maudsley Adolescent Unit - Day Space, Enhanced Treatment Service (ETS)
Sixth Floor Service Maintenance (Plant Room)
Seventh Floor The Maudsley and Bethlem Hospital School
Eighth Floor Outdoor Learning Zone

 

3. When will teams be able to visit the new building and other spaces?

In-person tours of your new workspace will be organised with your team leaders. Information about dates and arrangements will be made available soon.

4. Will there be support with moving from current buildings?

The Trust will provide support moving into the new building and will liaise with teams prior to the move as well as providing professional moving services to move on the day. There is an expectation that staff review what is needed to be taken across. Any items that are not required will be cleared by the estates team in a suitable manner.

Section 2: Facilities on the Maudsley Campus / Pears Maudsley Centre

5.  What work is being done to ensure the Pears Maudsley Centre for Children and Young People is fully operational? 

Once the building is handed over to the Trust, we will then be able to begin the final phase of the project and get the building ready for people to move in.  

This final phase represents a substantial amount of work and as originally planned, it will take several months to complete. It will include inductions, developing a building guide, health and safety checks and our own configurations.   

Part of this work will also include upgrades to the collaboration hub on the second and third floors and installation of cutting-edge brain imaging equipment in the clinical research facility on the lower ground floor. This has been made possible by an £11m grant from Research England and is an endorsement of our ambition for Pears Maudsley Centre to be a game-changer in children and young people’s mental health. Click here to find out more.   

With practical completion of the building due at the end of April 2024, we expect the building will be ready for teams to move into in early 2025. 

For teams that are due to move into Pears Maudsley Centre and currently based in Mapother House, Michael Rutter Centre and the professorial building on De Crespigny Park they will stay where they are until their exact move date is confirmed.   

We are also responding to staff feedback at engagement events to ensure we maximise opportunities for people to connect, collaborate and work across academic and clinical teams. 

We are finalising principles on new ways of working for the Trust’s clinicians and IoPPN’s world renown academics, who will be co-located on the second and third floors of the building– see FAQs Section 3: Collaboration across the Kings’ Maudsley Partnership for more details.

Visit Maud and KCL’s intranet for the latest updates. 

6. Are requirements for Mental Health Tribunal rooms being considered and worked into plans for the Pears Maudsley Centre for Children and Young People and its operations?

We are working closely with the Mental Health Law team to ensure that the Trust complies with the latest guidance on Mental Health Act Tribunals in the building.

7. Will there be adequate storage or lockers available for the teams?

As part of agile working, each desk will have a pedestal, fitted with a combination lock, for staff to use.

8. How will storage spaces be allocated?

Storage is limited in the building, as a result we have increased the size of several storage cabinets, in designated collaborative areas, for academic and clinical teams.

Several lockers have been included to ensure clinical and reasonable adjustment requirements are met.

For National and Specialist Outpatient Department Services (NSOPD) the service manager is working with teams to review clinical storage requirements and allocate cabinets. Options for offsite storage are also being progressed by the Decant Team for the Michael Rutter Centre (MRC). 

Following a successful bid, King’s College London (KCL) have been awarded an £11m grant from Research England, some of which will be used to optimise office space available on the second  and third floors of the Pears Maudsley Centre – as part of this, allocations for lockers and pedestals are being reviewed.

Pears Maudsley Centre Floorplans

9. What is the proposed plan around booking desks and spaces for teams working/collaborating?

There are nine meeting rooms spread across all floors, ranging from small, medium and large. In addition, there are single and two person offices that can be booked on the collaborative floors (second/ third floor). All spaces will be on a bookable basis.

10. Can we book rooms for meetings and supervisions?

Rooms will be available to book for meetings and supervision using a Room Booking System - Event Map. Booking rooms will be simple and requires minimal training. The system will be accessible from a PC, laptop, or mobile phone.

We are currently trialling this system in Trust HQ and our Outpatients department on the Maudsley site.

11.   Will the desk booking system be shared between IoPPN and Trust colleagues?

The Room Booking System will be accessible to staff from the Trust, Institute of Psychiatry, Psychology and Neuroscience (IoPPN) and the Maudsley and Bethlem Hospital School. In addition to rooms, you will be able to book other spaces such as pods, shared work hot desks, garden, or patio spaces.

Certain spaces can be restricted and, depending upon your role, you may be able to book consultation and observation rooms.132

12. Can space be split by staff meeting rooms and rooms large enough for service user groups?

There is a group room on the first floor and the sports hall can also be used.  Pears Maudsley Centre Floorplans

13. Are staff expected to bring in their laptops?

Yes, staff will be required to bring in their work laptops.

Work laptop/ PC storage options will be available for staff with mobility issues and/ or occupational health needs, to leave them on site.

14. Will Desktop PCs be available for staff identified to have mobility issues?

Desktop PCs will be available for staff with mobility issues – please discuss any reasonable adjustments and occupational health needs with your line manager.

Several Desktop PCs are being factored into space planning and 10 per cent of the desks will be height adjustable and spread around office spaces.

15. Can additional PCs currently in the Michael Rutter Centre be moved and used in the new building?

Plans for where PCs from the Michael Rutter Centre (MRC) will move to in the new building are being finalised.

As part of business continuity planning, a few additional PCs will be provided for use in the Centre only by students, temporary staff and staff with mobility issues who have reasonable adjustments and/or occupational health needs.

Staff without mobility issues will be required to use their work laptop in the building.

16. Will desks have two screens?

In the interests of sustainability and environmental efficiency, there will be one fixed display monitor available per desk top unit for work laptops to be connected to. Staff will have access to a monitor on a fixed desk, alongside the screen on their laptop which can act as a second screen.

17. Will there be a multi-faith room in the building for staff and young people to use?

There is no multifaith room in the Centre, but there are two options available.

The first option will be access to an existing multi-faith room in the main Maudsley building.

Option two is a multi-faith room for inpatient use only - one of the therapy rooms will be earmarked for flexible use and we will update once a decision is made, so inpatient staff know which room it is.

18. What about parking and parking permits? 

A key part of this move will include staff moving to the Maudsley Hospital site. This will mean further demand for parking spaces as we increase the number of staff using the Maudsley site.

To fairly manage the allocation and usage of parking spaces, we will have a new car parking management plan. We will write to all staff to let you know when the new parking permit application process begins but this is to inform you of what the process will be.

Find out more

19. What options are there for teams to hold large meetings or seminars in the building – can the Peltz Community Sports Hall be converted into a lecture space?  

The Pears Maudsley Centre has been designed with input from young people who use Trust services, their carers and families, clinicians and specialist architects, and developed in partnership with the Trust, the Institute of Psychiatry, Psychology & Neuroscience at King's College London and Maudsley Charity. 

Priority has been given to clinical and research space, with collaboration opportunities for teams on the second and third floors of the building. 

While we have limited opportunities to change key design concepts and the functionality of the building at this stage in the process, we are still keen to hear feedback from teams so that we can review and consider how best to meet your needs. Please email modernisationprogramme@slam.nhs.uk to share your feedback. 

20. The Pears Maudsley Centre, with its natural light, outdoor terraces, and relaxing areas for people to meet and connect, won’t be a traditional inner-city mental health facility – how are you maximising clinical and research opportunities facilitated by the building’s design? 

We want to continue listening and, where feasible, act on your feedback because we want to ensure your experience of new ways of working in a different location is as smooth as possible.  

To help get this right, a new Clinical and Operational Design Authority Group (CODA), which includes representatives for all King’s Maudsley partners, will be exploring options available to operationalise and maximise the building’s design in due course. 

Please do keep an eye on staff intranets for the latest information and get involved with engagement sessions, such as service line meetings and the CYP Moves Forum, to ensure your voice is heard.  

21. Will there be standing and seated spaces to facilitate people having informal conversations over say a cuppa, so they can think on their feet and/ or not sit too long? 

Representatives for all King’s Maudsley partners who are members  of our Clinical and Operational Design Authority Group (CODA), which includes representatives for all King’s Maudsley partners, will be working through standing and seating options for teams who will be based in the Pears Maudsley Centre, for example in kitchen areas and ensuring specialist chairs and height adjustable desks are available for people who need them, on the second and third floors.  Pictures of the interior of the building will be shared shortly. 

22. When will access routes to and from Denmark Hill Station, bordering the Pears Maudsley Centre, New Douglas Bennett House, and the Social, Genetic and Developmental Psychiatry Centre (SGDP) be open for staff and visitors to start using again? 

To ensure the safety of staff and visitors, during building works for the Pears Maudsley Centre and New Douglas Bennett House, access routes via the buildings to Memory Lane, as well as access to and from Denmark Hill Station through black metal gates beside Trust HQ and white metal gates on Windsor Walk remain closed.  

After contractor IHP’s work on these buildings is completed, they will hand them over to over the trust. Next there will be a period of post-completion construction works to make the buildings and their facilities, including access routes, operational.  

Once the building has been handed over to the Trust and contracts have been awarded to post completion construction partners, we will be in a position to review changes to access routes, including between the SGDP building and IoPPN. The current access routes are identified on this map and will be updated when things change.

 

   map

We have worked to minimise any disruption to staff and those using our services and apologise for any inconvenience caused while access routes bordering the buildings are closed. Thank you for your continued patience.

 

Section 3: Collaboration across the King’s Maudsley Partnership

23. What is the King’s Maudsley Partnership?

The King’s Maudsley Partnership for Children and Young People is the name for the collaboration between South London and Maudsley NHS Foundation Trust’s leading clinicians and the renowned academics from King’s College London’s Institute of Psychiatry, Psychology and Neuroscience working towards improving mental health outcomes for children and young people. 

The two organisations have a long history of working very closely and successfully together. That collaboration is being deepened with the construction of the Pears Maudsley Centre in Denmark Hill, which will be the home to the Partnership, with dedicated space for collaboration on second and third floors. 

The co-location of teams here will allow clinicians and researchers to work more closely to fin new ways to predict, prevent and treat mental health disorders for children and young people, and maximise translation of research into improved services.

24. How will clinicians and academics work together differently in the future?

The new centre and the broader Partnership will offer clinical and academic teams’ opportunities to work more closely together, both via co-location in the centre but also via more aligned priorities, incentives, stronger networks and communities of interest.

How can we support you and your team get the most from the Partnership? What are the barriers and enablers to collaboration we need to address to realise our shared vision of transforming children and young people’s mental health? We’d like to hear from you, please contact Ada Ogbuagu – Programme Manager

25. How will space be allocated and used on the second and third floors?

Space will be allocated to clusters of academic and clinical teams across the following themes:

  • Behavioural
  • Affective
  • Eating and Feeding
  • Neurodevelopmental

Meetings will take place in Autumn bringing together colleagues across the clusters to co-create principles for how we will use our new shared space to deliver our work safely and effectively whilst also maximising collaboration.

26. How will it work digitally?

All desks will have the cabling capacity to support KCL and the Trust to use any desk, this will allow collaborative working.

Collaborative working can be conducted either over the LAN or the Wi-Fi or both (where available).

On the second and third floors, the King’s Maudsley Partnership ‘collaboration hubs’ have provisioned with physical data outlets (Local Area Network – LAN) for both the Trust and IoPPN members.

On the seventh floor, there will be LAN connectivity for the Maudsley and Bethlem Hospital School and the Trust only.

On other floors where dual occupancy has not been requested, we have provisioned Wi-Fi connectivity into both Trust and King’s College London networks will be fitted throughout the building.

27. How many desks will there be?

There will be a total of 365 desks in the new Centre.

Within the King’s Maudsley Partnership, across the second and third floors, there will be 309 desks. The other remaining 65 desks will be allocated throughout the Centre.

28. What is the maximum amount of people that can work from the PODS at one time?

The maximum 4 people for meetings for optimum use an hour (they are not designed for all day working for 4 people).  

29. Will there be new access passes / badges for those working inside the Centre?

New access cards may not be required as currently issued cards can be updated with the new access requirements. 

Nearer the time Capital, Estates and Facilities will be working with partners to prepare the access needs for all building users. 

For non-Trust users of the Centre, if you do not already have a Trust access card, one will be required and supplied closer to your move to the Centre.

30. Will remodelling the second and third floors impact dates for teams moving in on other floors? 

We are reviewing our overall programme of works required after the building is handed over to the Trust from contractors IHP, which includes the second and third floors, and will determine our scheduling of post completion furniture, fixtures and equipment (FFE) fit-out works.

Section 4: Contact Us

We recognise that moving to a new work location and changes to our work environment creates uncertainty. 

If you have a question that hasn't been answered in this FAQs or you would like to raise any concerns you might have about moving, no matter how small, please speak with your manager or email modernisationprogramme@slam.nhs.uk

We can respond to your questions and answers can be shared and accessed in one place.

We won’t have answers to every question but welcome your questions and feedback

If you’d like your team to have a detailed decant and service briefing at one of your regular meetings, please email modernisationprogramme@slam.nhs.uk

For the latest decant and service moves information, check out the Maud service moves page and the Modernisation Programme page on the Trust’s website.

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