What’s different?

Our Centre has some special features that make our services different and better. We were guided by our Core Principles and worked closely with lots of people,  including  those who use our services, their families and carers, doctors, other care professionals and community and volunteer groups. Everyone’s ideas helped us shape the Centre into what it is today.

We are also working in a new way with local groups and charities to improve the services we provide to people in our community. This includes the Lewisham 24/7 Community Mental Health Centre. We want to understand the needs of different cultures better, treat everyone fairly and make sure people feel listened to, supported and respected. Find out more about this work here.

For those in crisis, we can offer round the clock care, with beds available at Mountsfield Recovery House in Hither Green . Support is available without the need for a referral from a GP. 

If you, or someone you care for needs crisis support please find further guidance here.

At the Centre, health and care professionals are located together and work alongside local charities and voluntary partners, to deliver support that values and respects people. 

Our mental health care is designed together with service users and carers, by staff who are committed to building trusted relationships and supporting people to do what matters to them as individuals. 

Mental health can be a lifelong journey, so we have been grateful for the inspiration and support of the staff and volunteers at Mosaic Clubhouse in Lambeth, in helping us develop our Membership  offer for service users and carers.  Our aim is that people  will  have  a  sense of belonging and ownership of our centre, and in turn this will help to build their confidence,  self-esteem  and life-skills.