Module 3: Delegating with Confidence: The Key to Unlocking Staff Potential
Module 3: Delegating with Confidence: The Key to Unlocking Staff Potential
Module 3: Delegating with Confidence: The Key to Unlocking Staff Potential
Module 3: Delegating with Confidence: The Key to Unlocking Staff Potential
Duration: Half day (9:30 to 1pm)
Date: Tuesday 3rd March 2026
Time: 9:30 am – 1 pm (online)
If you would like us to run this programme within your organisation, please email your request to estiacentre@slam.nhs.uk
Aims
To enable managers to delegate with confidence - balancing clarity, trust, and support to unlock staff potential, build capability to deliver better outcomes for people who use services.
Target audience
Target audience
For senior support staff and team leaders, supervisors and managers who have responsibility for supervising and line managing others.
Learning outcomes
- Explain why delegation matters for effective leadership.
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Identify what and when to delegate using the stages and levels of delegation.
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Employ delegation tools to support the delegation process.
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Apply the established stages and levels of delegation to determine the appropriate depth of task transfer.
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Reflect on their own delegation style to plan improvements.
Content
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Principles of effective delegation
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How to clarify expectations and provide “just enough” support
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Matching tasks to staff skills, confidence and motivation
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Delegation tools (micro-contracts, coaching questions and feedback)
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Practice through vignettes and an extended case studies.
Not for profit organisations in Lambeth, Lewisham, or Southwark and SLaM NHS or GSTT NHS staff
All other learners
On booking a place on this training programme, you will be directed to Estia Oracle, our new virtual learning environment where you can access workshop information, learning materials and resources. If you would like to book multiple places for this course please email estiacentre@slam.nhs.uk
