Service User Involvement Strategy

The Service User Involvement Strategy provides the framework and supports service user involvement at all levels within South London and Maudsley NHS Foundation Trust.

It aims to empower service users, not just in their individual care but also in changing services for the better at operational and strategic levels. 

This strategy gives us the opportunity and the tools to make collaboration between staff and service users part and parcel of what the Trust does to make a real difference to people’s care and treatment.

Service Users on the Working Party

Read more about our strategy

Strategic aims  

  • Ensure that service users are routinely involved in the planning and delivery of their own care

  • Ensure that service users are routinely involved in the design, governance and delivery of services

  • Ensure our involvement activities are accessible and reflect the diverse communities that we serve and we proactively support service users from marginalised communities to get involved

  • Use lived experience to improve services

  • Ensure that peer support, coproduction and self-management re central to the daily experience of treatment and care.

We will be soon advertsing some workshops for you to join.